Healthcare · United States
Healthcare appointment booking platform
UX and conversion optimization
Overview
Patients struggled to book appointments efficiently.
The platform required UX and performance improvements.
Business context
Poor search and booking flows led to drop-offs.
Operational inefficiencies impacted revenue.
Core challenges
Inefficient search experience.
Complex booking flows.
Outdated frontend performance.
Solution
Implemented improved search.
Streamlined booking flow.
Modernized frontend architecture.
Architecture & technology
React frontend.
Headless CMS.
Cloud infrastructure.
Business outcome
Increased completed bookings.
Improved patient experience.
Higher conversion rates.
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